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PARTNERS IN LEARNING:

OF COURSE WE COMMUNICATE!

Don't we?

 

Few people would dispute the importance of communication between schools and families. It's obvious. It's basic. It's bottom-line.

Most schools hold open houses, send home newsletters, sponsor a home/school organization, and report on student progress. Teachers, administrators, and other school staff may be in touch with parents by phone, through notes, or in person. It appears that communication is taking place. But is it?

Perhaps because these activities are already so embedded in school routine, communication between home and school is often just taken for granted. As a result, communication goals are ill-defined, a comprehensive communications plan is seldom developed, and-most importantly-the effectiveness of various communications methods is rarely measured.

What seems to be missing from the "communications picture" is attentiveness: to purpose, to practices and to results.

Purpose. Certainly it's in the school's best interest to put out positive and helpful information-as much and as often as possible. Good PR sets the stage for family and community involvement.

When parents are adequately informed, they are in a better position to make good education choices, to support their children's learning, and to participate in school decision-making.
Open lines of communication show students that their parents and teachers are working together to help them succeed in school. Effective communication encourages dialogue that questions, invites creative solutions, and incorporates multiple perspectives, which in turn contribute to a strong school community.

Practice. Effective communication is an interchange of information and ideas. Listening--to what others say and want to know--is as important to communicating as providing information. In addition, how information is provided affects how it is received. Different listening styles, languages, cultural aspects and knowledge levels require a variety of communication avenues to reach and to hear back from today's diverse families.

Results. Communication works only if the listener or the reader receives and understands the information. If a phone message goes unheeded, a newsletter goes unread, or an audience is addressed in an unfamiliar language, communication has not taken place. If you are not satisfied with the number of parents who know what's going on in your school, assess your school's communication methods, gather feedback from families, implement changes and explore some new alternatives.


What seems to be missing

from the "communications picture"

is attentiveness:

to purpose, to practices and to results

 


Written by The Family Connection of St. Joseph County, Inc. for Partners in Learning [Vol 3:1, 1999] a newsletter of the Indiana Center for Family, School & Community Partnerships.

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